JellyCat Bonnie Bunny with Carrot

When you make a purchase, we want you to know exactly what you are getting. So, we’ve devised a series of condition labels to help you.

• New – In original unopened packaging. Some new products may ship directly from the manufacturer.
• Damaged Packaging – Brand new and unopened. The item has never been used, but the outer packaging is dented, torn or scuffed.
• Open Box – Outer packaging has been opened but inner contents are intact.
• New with Tags – Unused products with original tags.
• Used - Like New – Item shows almost no signs of wear but may not come with original packaging or tags. See photos.
• Used - Excellent – Item is used but in excellent condition, minimal wear, no significant
  scratches, scuffs, tears, stains, or pilling.
• Used - Good – Item shows more wear or signs of use, like fading or minor scuffs. Any significant flaws will be noted in product description.
• Used - Minor Flaws – Item is in good condition but has a flaw that is described in the product description.