A Smarter Way to Handle Returns
Returns are a pain for businesses because they create logistical headaches, eat up profits, and require staffing to sort through.
We turn your headaches into hassle-free solutions. From receiving to resale, we’ve got you covered–so your team can stay focused on what drives growth.
We Do The Heavy Lifting
1 - Receiving
We accept the returned item and log it into our system for processing.
2 - Quality & Safety Check
The item is carefully inspected to ensure it meets our safety and quality standards.
3 - Grading / Sorting
Items are categorized based on condition and usability for efficient processing.
4 - Photography
High-quality images are taken to showcase the product accurately for resale.
5 - Pricing
Each item is evaluated and priced fairly based on its condition and market demand.
6 - Repacking
Items are carefully repacked to ensure they meet quality and presentation.
7 - Storage
Processed items are safely stored in our warehouse ready for resale.
8 - Resale Fulfilment
Products are listed for sale and prepared for delivery to new customers.
9 - Customer Care
Our team is available to assist with any queries or support during the return journey.
Why Choose Toycycle
No Return Processing Fees
Unlike other platforms, we do not charge for handling your returns. We only charge a percentage of the sale once we resell the item through our platform
Maximum Value Recovery Through Resale
Instead of discarding unsellable items, we refurbish and resell them.
Sustainability
We reduce waste by extending the life of products.
Seamless Integration
Real-time receipt integration for returns (API, EDI, SAP, Slack, etc.).
Fraud Prevention
- Real-time notifications of fraudulent returns.
Choose the Right Plan for Your Circular Goals
Whether you're just starting out or scaling a zero-waste strategy, our flexible plans make returns management simple, sustainable, and impactful.
Basic support for low-volume returns
- ✓Quality inspection
- ✓Tracking receipts
- ✓Resale by Toycycle
- ✓Basic Reporting
Smarter returns with enhanced visibility
- ✓Everything in Essential
- ✓Detailed monthly reporting
- ✓Reboxing by Toycycle
- ✓Account manager
Advanced insights & system integration
- ✓Everything in Optimized
- ✓Real-time dashboards
- ✓Return API integration
- ✓Fraud alerts
Zero-waste logistics for maximum impact
- ✓Everything in Insightful
- ✓End-of-life solutions
- ✓Resale demographic data
- ✓Priority support